Break-fix isn’t a business. It’s a 24/7 job you sold yourself.
If you’re an IT operator running solo or with a small team, every Friday looks the same. Hours counted. Customers paid late. Weekend tickets already coming in. Your wife noticed. Your kids noticed. The math noticed.
This is the home base for operators who want to stop trading hours for dollars and build something that actually pays them when they’re not at the keyboard.
The first course is live: Break/Fix Reality Check
A 7-module gut check that puts the actual hourly math in front of you, names what’s grinding you down, and hands you the email script that buys back your weekends. Free. Hosted in the Skool community. Run it before you make your next big call.
- Module 1: The Commitment. The Personal Sovereignty Agreement.
- Module 2: The Math. Your real hourly wage after taxes, gas, and the unpaid drive home.
- Module 3: The Mirror. A 7-question diagnostic that names what’s costing you the most.
- Module 4: The Boundary. The email script that buys back your weekends without losing the revenue.
- Module 5: The Pricing. The matrix that lets you charge for outcomes instead of clock-time.
- Module 6: The Insurance. The cyber insurance questions a customer is about to ask, before they ask.
- Module 7: The Goodbye. The four hardest client conversations, written out word for word.
More coming soon. Growing daily.
New modules drop into the community as I write them. Paid programs land here when they’re ready: deep-dive transition courses for the operators converting their existing book to MSP retainers, cohort-based programs run from the operator side instead of the consultant side, and the playbook from people who already made the move and never went back.
Get inside the community now and you’ll be first in line as each new piece opens up.
Who this is for
You’re already running break-fix work. You already know it isn’t sustainable. You’re not looking for theory, certifications, or a coaching call that ends with another upsell. You want concrete moves you can run in your shop next week.
How the path actually works
- Join the free Skool community.
- Run yourself through Break/Fix Reality Check. Free. Honest gut check.
- Convert your existing break-fix client base to MSP retainers using the playbook from operators who already did it.
- Land new clients on outcome-based pricing instead of hourly.
- Get your weekends back without losing the revenue.
- Build the predictable monthly that turns Friday hour-counting into annual budgeting.
Start here
The community is free to join. The 7-module course is free inside. You can decide if the bigger move is yours to make once you’ve run the math.
Your wife noticed. Your kids noticed. The math noticed. Time to do something about it.